My experience with voip. Skype, raketu, gizmocall and yahoo voice. 10 Comments
Now when i say voip, i mean pc – phone calls, there are plenty of good pc-pc clients out there.. my favorite being google talk.
I have used paid services from all the four, skype, yahoo, raketu, and gizmocall. I started off with yahoo voice, i don’t use yahoo email or IM, but i installed the client just for the voice functionality, there rates were cheap, cheaper than the local Telecom companies, or calling cards, and there voice quality was excellent. But overtime i had payment issues, like them charging my credit card and not toping up my account. Then i would have to write to there support which would take a couple of days to resolve, even worse, they don’t offer packages for the excessive caller, and there is no flavor of it for linux.
Then i tried gizmocall, they do a lot of advertising and fill yout inbox with junk mail, there client is confusing, rates are high. They also have this criteria where you qualify for free pc-phone calls, with a million conditions attached to it, like regular calls, regular usage of there mobile client, and many more annoyances. Another thing that they don’t mention is the website or when you top up your account is, once you have made your payment your account is not credited instantly, it takes 24 hours or more i think. This is by far the worst piece of telephony software i have tried.
Then i switched to skype, there unlimited calling packages were very appealing. The client was good, stable and user friendly, there rates were cheap, I used it for months and one day there automated system blocked my unlimited account, I wrote to there customer service, a few days went by, i got no reply, the i did some research about there customer service and it turns out they had the worst customer service ever. It took them 2 weeks to fix my issue and send an apology email.
That was the only time i had a problem with skype, other than that its my favorite mainly because they have a linux version and now an MID version. ( even with the pulse audio issue).
During the brief period my skype account got blocked i got the chance to try something new, Raketu. Raketu is a skype clone with sms call me back service. They offer pretty much everything skype does. There customer service responds with hours ( I had an issues with them too ). Raketu had just one problem for me, for there unlimited packages to work there has to be credit in your raketu account .
So to summarize ..
